Afro Health® is registered under Afro Health Ltd: company number 12853533. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use and share your personal information when you visit or make a purchase from www.afrohealth.co.uk (the “Site”).
Information We Collect
We may collect the following types of personal information:
1. Device Information
When you visit the Site, we automatically collect information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages you view, the websites or search terms that referred you, and how you interact with the Site.
Technologies used include:
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Cookies – data files placed on your device. Learn more or disable at: http://www.allaboutcookies.org.
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Log files – track actions on the Site (IP address, browser type, ISP, referring/exit pages, date/time).
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Web beacons, tags and pixels – electronic files used to record browsing behaviour.
2. Order Information
When you make or attempt to make a purchase, we collect your name, billing and shipping address, payment information (including credit card details processed securely by our providers), email address and phone number.
“Personal Information” in this Privacy Policy refers to both Device Information and Order Information.
How We Use Your Personal Information
We use your information to:
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Process and deliver your orders (including payment, shipping and order confirmations).
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Communicate with you regarding your purchases.
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Screen orders for fraud or risk.
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Provide information or advertising relating to our products if you have opted in.
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Improve and optimise our Site, including analytics on browsing behaviour and marketing campaign performance.
Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us provide our services, for example:
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Shopify – powers our online store (privacy policy: https://www.shopify.com/legal/privacy).
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Google Analytics – helps us understand how customers use our Site (privacy policy: https://www.google.com/policies/privacy/, opt out: https://tools.google.com/dlpage/gaoptout).
We may also disclose your information:
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To comply with legal obligations, subpoenas or lawful requests.
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To our employees, contractors or service providers who support our business and are required to keep your information confidential.
We do not sell or trade your personal information.
Marketing and Behavioural Advertising
If you have opted in, we may send you promotional emails. You can unsubscribe at any time by clicking the link in our emails or contacting us at hello@afrohealth.co.uk.
We may also use your Personal Information to deliver targeted ads through platforms such as Facebook or Google. You can opt out via:
Do Not Track
Please note that we do not alter our Site’s data practices when we see a “Do Not Track” signal from your browser.
Data Retention
We retain your Order Information for as long as necessary to fulfil orders and as required by law, unless you ask us to delete it.
Your Rights
If you are a UK or EU resident, you have the right to:
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Access the personal information we hold about you.
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Request correction, updates or deletion of your information.
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Object to or restrict processing in certain circumstances.
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Withdraw consent for marketing at any time.
To exercise these rights, please contact us at hello@afrohealth.co.uk.
Security
We use secure payment gateways (Shopify Payments, PayPal and others) to protect your financial data. We do not store your full payment details.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or for operational reasons. Please check back regularly for updates.
Contact Us
If you have any questions about this Privacy Policy or believe Afro Health® has breached your privacy rights, please contact us:
Afro Health Ltd
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom
Email: hello@afrohealth.co.uk
