Privacy Policy

Privacy Policy

1. Overview

Afro Health Ltd (“Afro Health”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and safeguard your information when you visit our website, make a purchase, or interact with our brand.

By using our website or purchasing our products, you agree to the terms outlined in this policy.

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2. Who We Are

Afro Health Ltd
Registered address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: hello@afrohealth.co.uk

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3. Information We Collect

We collect and process personal data in the following situations:

• When you make a purchase: name, billing and delivery address, email, phone number, and payment details.

• When you sign up for our newsletter or create an account: name and email address.

• When you contact us: information you provide in your enquiry or correspondence.

• Automatically: non-identifiable information such as IP address, browser type, pages visited and duration of visit (via cookies or analytics tools).

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4. How We Use Your Information

We use your personal data to:

• Process and deliver your orders.

• Communicate with you regarding your purchase, subscription, or enquiry.

• Send relevant updates, offers or newsletters (only if you’ve opted in).

• Improve our website, customer experience and marketing.

• Comply with legal and tax obligations.

We do not sell, rent or trade your personal information to third parties.

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5. Payment Processing

All online payments are handled securely through our payment partners (Shopify Payments, PayPal or other approved providers). Afro Health does not store or have access to your full payment card details.

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6. Data Retention

We retain your information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting or reporting requirements.

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7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for marketing at any time.

• Object to or restrict processing of your data.

To exercise these rights, contact hello@afrohealth.co.uk.

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8. Cookies

Our website uses cookies to enhance your experience and analyse traffic. You can control cookie settings through your browser preferences. For more details, see our Cookie Policy.

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9. Data Security

We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse or disclosure. While no online system is completely secure, we continuously review and update our practices to maintain a high standard of protection.

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10. Third-Party Services

We may share limited data with trusted third parties (e.g. fulfilment centres, payment processors, email marketing providers) who help us operate our business. These partners are only authorised to process your information for the services they provide to Afro Health.

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11. International Transfers

Where data is transferred outside the UK or EEA, we ensure that appropriate safeguards (such as standard contractual clauses) are in place to protect your privacy.

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12. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website with the date of the most recent update shown below. Continued use of our services after changes are published means you accept those changes.

Last updated: October 2025

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13. Contact Us

If you have any questions about this policy or how your data is handled, please contact us at:
Email: hello@afrohealth.co.uk
Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ